Automating Work with AI

Every week, hours disappear into copy-pasting between apps, sorting emails, updating spreadsheets and writing the same reports. AI automation can take much of that off your plate: workflows that run on their own, use AI to read, sort and write, and only bring you in when a decision is needed.

This course teaches you to spot tasks worth automating, design reliable workflows with triggers and actions, build no-code automations in tools such as Zapier, Make and n8n, and understand AI agents: what they can do today, when to use them, and how to keep a human in the loop so nothing important happens without your say-so.

What you will learn

• How to identify which tasks are worth automating, and which are not
• How triggers, actions, filters and AI steps fit together
• The basics of Zapier, Make and n8n, and how to choose between them
• Practical automations for email, documents, forms and spreadsheets
• What AI agents are, what they are good at, and their current limits
• How to build a simple research or reporting agent
• Testing, cost control, security and human-in-the-loop design

Who this course is for

• Small business owners and freelancers drowning in admin
• Operations, marketing and sales professionals who live in many apps
• Team leads who want consistent, reliable processes
• Anyone comfortable with AI assistants who is ready to make them work in the background

No coding is required. You will need free accounts on one or more automation tools to follow along. The first lesson is a free preview.